Frequently Asked Questions

What is a hop-on hop-off bus tour?

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Why is it best to use the hop-on hop-off bus?

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What’s a panoramic tour?

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How do boat tours work?

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Will we get to see all the major attractions?

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What are hop-on hop-off stops?

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Can we join the tour at any stop?

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Will we be able to recognise the stops?

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How often do buses pass by each stop?

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How many routes and hop-on hop-off stops are there?

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Does one ticket cover all routes in a city?

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Can I tell which route each bus is on?

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Do City Sightseeing buses travel from one city to another?

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How many town and city tours does City Sightseeing offer?

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Will there be commentary?

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What are the most common languages used?

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Will I be able to hear the full commentary, no matter where I hop on?

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Are the buses wheelchair accessible?

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Are tours 'child friendly'?

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Do the tour buses offer hotel pick up?

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Are dogs allowed?

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Where can I buy tickets?

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Can I buy tickets on the bus?

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Can I pre-purchase my ticket?

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If I purchase in advance, do I have to take the tour on a given day?

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Is the payment platform safe?

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Which payment methods do you accept?

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What currencies do you accept?

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I have purchased tickets online but have not received the confirmation email. What should I do?

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Do I need to print my voucher or receipt?

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How do I redeem my voucher?

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Is there a discount for purchasing in advance?

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Are there any special rates available for groups?

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Are there any special rates available for children/students/seniors?

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What is the duration of the tour?

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What are the start and finish times of the tours?

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Do all tours operate year-round?

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Do tours operate on Sundays?

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How do I know if there are any changes to the tour or route?

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What are the different ticket types available?

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What is the difference between a 24-hour ticket and a 1-day ticket?

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Can 2-day and 48-hour tickets be used on two separate days in the week?

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Can I cancel my tickets?

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